Effective Date: February 20, 2026
Spa Lleras respects your privacy and is committed to protecting your personal data in accordance with Colombian Law 1581 of 2012 and applicable international data protection standards.
1. Information Collected
The following information may be collected:
- Full name
- Email address
- Phone number / WhatsApp number
- Booking information submitted through Fresha
- Messages sent via contact forms or WhatsApp
- Website usage data (IP address, browser type, device, cookies)
2. Purpose of Data Processing
Personal information is used to:
- Confirm and manage bookings
- Respond to inquiries
- Provide customer support
- Improve website performance
- Analyze traffic through Google Analytics 4
- Send service-related communications
Personal data is never sold to third parties.
3. Third-Party Services
The website integrates trusted third-party services including:
- Google Analytics 4
- Fresha (booking system)
- WhatsApp (communication platform)
- Website hosting providers
Each provider processes data under its own privacy policies.
4. Cookies
Cookies are used to improve user experience and analyze website traffic. Continued use of the website implies consent to cookie usage.
Cookies may be disabled in browser settings.
5. Data Security
Appropriate technical and organizational measures are implemented to safeguard personal data.
6. User Rights
Users may:
- Access your personal data
- Request corrections
- Request deletion
- Withdraw consent
Requests may be sent to spallerasmedellin@gmail.com.
7. Policy Updates
This policy may be updated periodically. The most recent version will always be available on this page.